Privacy policy

What we collect

We collect only what the service needs.

• Login details: your email address and a password, which we store only as a secure hash.
• Work records that a company or its agents enter: contacts, company names, deals, notes, reminders, and commission records.
• Referral form entries: the name, company, email, phone, and note a person sends through an agent's referral link.
• Settings: your email choices, and your mobile number and text choice if you give them.
• A one-way hash of the network address that sends a referral, to limit abuse. We never store the address itself.

No patient information

Topsight is not approved for patient information. Do not enter patient names, medical details, or insurance information. Every login agrees to this before first use, and the referral form says the same.

How we use it

We use the information to run the service: to show each company its own deals, to show each agent their own deals and commissions, and to send the email and text updates people choose.

We do not sell personal information. We do not use it for advertising.

Who sees it

Each company sees only its own records. An agent sees only their own contacts, deals, and commissions. The platform owner sees counts, never client names or deal details.

Service providers run parts of the service for us and see data only to do that work: Supabase stores the data, Vercel hosts the app, Resend delivers email, and Twilio will deliver texts.

Text messages

Arcabella Holdings LLC sends text messages only to people with a Topsight login who check the text box in My settings. We never text a client or any contact stored in Topsight.

The texts tell you about your deals: a new referral or deal in a workspace you run, a stage change on one of your deals, and a commission of yours marked paid. Texts carry no client names and no dollar amounts.

Message frequency varies. Message and data rates may apply.

Reply STOP to any text to stop them. Reply HELP for help. You can also uncheck the box in My settings at any time.

We do not share or sell your phone number or your opt-in information to anyone, including affiliates, for marketing. Our text provider, Twilio, delivers the texts for us and uses your number for nothing else.

When you check the box, we keep your number, the exact words shown next to the box, and the time. When you uncheck it, we keep that time too. The words shown are: "Text me updates about my deals from Arcabella Holdings LLC. Message frequency varies. Message and data rates may apply. Reply STOP to stop, HELP for help."

Email

Topsight emails only people with a login, and never a client or contact. Each update email links into the app and carries no client names and no dollar amounts. Turn each one off in My settings.

Keeping and deleting data

A company's records stay while that company uses the service. Ask your company's account owner, or write to us, to correct or delete information about you.

Contact

Write to Arcabella Holdings LLC at privacy@arcabellaholdings.digital.